Wi-Fi, without the wait.
Network details and a copyable password, right where guests need them.
GET CONNECTEDTHOUGHTFUL TECH. BETTER STAYS.
A better stay
starts with
a tap.
From “What’s the Wi-Fi?” to “Where should we eat?” — everything your guests need, beautifully in one place.
⌁ A simple tap. A warm welcome. No app to download.
SMALL STAND. BIG WELCOME.
Product conceptMade for the bedside.
Designed for the whole stay.
A LITTLE TOUCH FOR EVERY KIND OF STAY
Hotels ✳ Guesthouses ✳ Lodges ✳ Holiday rentals
LESS SEARCHING. MORE SETTLING IN.
All the little details.
One lovely experience.
Give guests an easy way to find their feet. Your tapstay guide brings the essentials together in a simple, app-like experience.
Your place, explained.
Check-out times, pool hours, house rules and the useful little things.
FEEL AT HOMEA taste of the stay.
Breakfast, light bites and drinks, with menus you can keep up to date.
BROWSE THE MENUThe local favourites.
Share the coffee stops, walks and hidden gems that make a visit special.
GO A LITTLE FURTHERFROM BEDSIDE TO BROWSER
Three little steps.
A smoother stay.
A physical touchpoint.
A digital welcome.
Make it yours.
Add your property name, welcome message, room details and the information that matters to your guests.
Place it. Tap it. Open it.
Place the Slim tabletop stand on a desk, bedside table or counter, or choose the Wall-mounted plate — the same slim design without the green base. Guests tap the NFC tag or scan the QR code to open their guide.
Keep the welcome fresh.
Changed the Wi-Fi password or added a breakfast special? Update your guide without reprinting the room information.
ttapstayHOTEL WORKSPACE
YOUR PROPERTY
Guest guideMake yourself at home.
08Rooms
07Guide sections
08Menu items
⌂
Property & welcomeYour name. Your personality.
›▤
House guideThe details that make a difference.
›⌁
Wi-Fi & contactKeep your guests connected.
›Illustrative dashboard · sample content
YOUR PROPERTY. YOUR WAY.
A warm welcome.
Without the
extra admin.
Keep control of your guest information from one simple dashboard. Add something new, edit the details, or hide what’s not available.
- Update menus, prices and house information
- Manage rooms and their NFC links
- Save once. Update the guest guide.
GOOD QUESTIONS
A few things
you might wonder.
Do guests need to download an app?
No. The guest guide opens in their phone’s web browser. A compatible phone can read the NFC tag, and a QR code provides another way to open the same guide.
Does tapping automatically connect guests to Wi-Fi?
The stand opens the guest guide, where guests can view the network name and copy its password. They then join the network through their phone’s Wi-Fi settings. The guide needs an internet connection to load.
Can I update information after setting up the stand?
Yes. Edit your information in the host workspace, save a draft and publish when you are ready. Guests will see the published changes when they open or refresh their guide. The NFC tag and QR code keep the same destination link.
Can each room have its own link?
Yes. Use one shared property link, or create dedicated room links for NFC tags and QR codes. Rooms use your property guide, with room-specific details where you choose to add them.
Can I manage multiple properties from one account?
Yes. Choose a property from your workspace to manage its own guide, rooms and guest information. Your account can access the properties you own or have been invited to manage. Subscription access is managed per property.
Can I reuse my existing guest information?
Yes. Import suggestions from your property website, upload a PDF menu or guide, or upload clear JPG/PNG photos of guest information. Review and edit the suggestions before saving. Some content may be missed or misread, so check details such as prices, times and rules. You can always enter information manually.
Do changes go live immediately?
No. Save your edits as a draft, preview the saved draft, then publish when you are ready. Saving a draft does not change the guide guests see. AI assistant knowledge also needs to be reviewed and published before guests use it.
What can the AI assistant help guests with?
If you enable it, the assistant can answer questions using your published guest guide and approved extra knowledge or FAQs. It can help guests find useful sections such as Wi-Fi and dining, and direct them to contact the host when needed. AI can make mistakes; it cannot approve requests or change bookings.
A LITTLE DETAIL THEY’LL APPRECIATE
Less “Where do I find…?”
More “This is lovely.”
Discover what a tapstay welcome could feel like.
Step into the guest experience ↗